SHIPPING INFO

We delivers to the countries available in the dropdown list during the checkout process. You can also use the “Estimate Shipping” tool on the “Cart” page to find out the shipping destinations. All indicated prices are the estimate costs and depend on the weight of your parcel.

For any delivery to Pickup Locations in Denmark we offer free delivery on all orders over 295 DKK.

Delivery in Denmark

DAO/GLS PakkeShop - 35 kr. Free delivery over 295 kr.
PostNord Pakkeboks - 39 kr. Free delivery over 295 kr.
PostNord Business - 40 kr. No Free delivery.
GLS Home - 55 kr.  Free delivery over 499 kr.
PostNord Home - 59 kr.  Free delivery over 499 kr.

*DAO PakkeShop is available for packages up to 3 kg.

No deliveries shall be made to a country which is not on the list. No delivery shall be made to post office boxes.

We pledges to do its utmost to deliver the products as soon as possible. You may expect a processing time of 1-2 days. The carrier delivery time depends on the shipping methods(PostNord, GLS, DAO or EMS International Post). Please use your specific track-trace number to follow your parcel.

The estimate carrier delivery time:
To Denmark : 2-4 business days
To Europe: 5-6 business days + customs clearance
Rest of the World: 4-14 business days +  customs clearance

Reservations are made regarding any typos, price changes, availability and delivery errors from carriers.

It is specified that the orders registered on the site on Fridays afternoon, on Saturdays or on Sundays will not be handled until the following Monday. Moreover, orders registered on the site on a public holiday will not be handled until the following business day.

Finally, in the event of special operations (ex: Private sale, Black Friday…) organized by us or by a third party, the time delivery may be exceeding the usual time period.

Carriage is owed for all orders outside Denmark at the costs indicated and depending on the weight of your order. The order is delivered to the delivery address your have chosen. The information stated and registered at the time of the order is binding upon you. In the case of an error in the wording of the recipient's coordinates, we shall not be held responsible if it is impossible to deliver the products or services as a result of this error. Moreover, in this event, we cannot make a second delivery. The price of the order will then be reimbursed to you after receipt of the return package at our return address. Products or services are shipped at the risk and peril of Silkroad Denmark ApS. Risks are transferred to the client at the time of delivery to the address indicated by the client.

All orders delivered outside Denmark may be subject to possible local taxation and customs duty, which are entirely incumbent upon the buyer.

Possible customs duty may be requested of you by the transporter at the time of delivery. This duty and these possible taxes linked to the delivery of a product or service are incumbent upon you and are your responsibility.

In no event shall we be required to bear additional expenses linked to the delivery of the order excluding costs of transport, described and invoiced at the time of the conclusion of your order on the site. The price indicated in the order confirmation is the final price including tax.

If you have any questions related to your delivery, please contact us at info@groensbjerg.com